News Archive

Hotel reservation confirmations and Room Parties booking

January 29th 2014, 11:24 CST

If you have made a reservation with the DoubleTree and not recieved an email (first check your spam), but you made it to the payment processed page and were shown/given an ACK# (ex. 328M9C7E3) then you have a reservation in the system and you are set.  If you would like a new email sent please email the hotel team and ask for a "new reservation acknowledgement" to be sent.  We will process it in due course, but give us some time.

If you are a room party, you will recieve instructions from the Room Parties department when they have finalized their selections and room assignments on how to book a room.  Rooms are held for room parties in a separate block.