Registration Policies and Guidelines
Updated June 25th, 2011
Information on this page is subject to change without notice
Information on this page is subject to change without notice
Registration Rates
Below are the rates for Anime Detour 2012 registration:
Through Dec 31st: $35
Jan 1st - Feb 28th: $50
Walk-Up: $60 (if available)
Sponsorship: $100
Community Sponsorship: $200
Pre-registration closes on Feb. 28th. Any form/payment postmarked after that date will be returned to sender. The deadline for group registration submissions is also Feb. 28th.
Through Dec 31st: $35
Jan 1st - Feb 28th: $50
Walk-Up: $60 (if available)
Sponsorship: $100
Community Sponsorship: $200
Pre-registration closes on Feb. 28th. Any form/payment postmarked after that date will be returned to sender. The deadline for group registration submissions is also Feb. 28th.
On-Site/Walk-Up Registration
This information will be announced when it becomes available.
Memberships vs. Tickets
Anime Detour does not sell tickets. Instead, we sell memberships to a yearly event. With that in mind, the legal owner of a membership is that whose name appears on it, and not the person who paid for it. Only the legal owner of a membership may relinquish, transfer, rollover, or authorize changes to it.
Providing false or otherwise ficticious names on registrations can make it impossible for a badge to be issued for that registration.
Providing false or otherwise ficticious names on registrations can make it impossible for a badge to be issued for that registration.
Refund Policy
We do not issue refunds. You are purchasing a membership, not a ticket, and memberships are non-refundable. You do have the option of either transferring your membership to another individual or roll it over to the next convention year. Deadline for a transfer or rollover is the last day of the final pre-registration deadline. For more information, see our rollover and transfer policies.
Rollover Policy
We understand that things come up and you will be unable to attend. This is why we allow for you to rollover your membership to the next convention year. The deadline for rollovers is the final pre-registration deadline. To rollover your membership, contact the registration department through email with the information you used to register (name, address, phone number, badgename, etc.) and indicate that you would like to rollover. We ask that you provide your info to confirm your identity.
The deadline for rollovers is March 7th.
Transfer Policy
We understand that things come up and you will be unable to attend. This is why we allow for you to transfer your membership to another person. To do this, however, you must fill out and send us in the membership transfer form, completed with your original registration information, the information of the person you would like to transfer to, and your signature. Any transfer request that does not use the membership transfer form or has missing or incorrect information will be rejected outright. Only the name of the person that appears on the membership (not the person who paid for it) can legally transfer it.
All mail-in transfer requests must be postmarked by February 24th., and all email transfers must be received by February 24th. Any transfers after that will need to be done at the convention.
If you are able to scan your signed transfer form, we will also accept the transfer over email. We do not accept transfers over the phone.
Please be aware however that all transfers are done at the discretion of the registration heads, so they are not guaranteed. Any transfer request that does not have the signed transfer form will be denied outright.
All mail-in transfer requests must be postmarked by February 24th., and all email transfers must be received by February 24th. Any transfers after that will need to be done at the convention.
If you are able to scan your signed transfer form, we will also accept the transfer over email. We do not accept transfers over the phone.
Please be aware however that all transfers are done at the discretion of the registration heads, so they are not guaranteed. Any transfer request that does not have the signed transfer form will be denied outright.
At-con Transfer policy
Due to the excessive number of last minute on-site transfers in previous years, there now will be a $5 administration fee for all at-con transfers. For at-con transfers, you can fill out the membership transfer form and give it to the person you want to transfer it to and they can bring it to the registration info desk at-con. Any at-con transfer request that does not have the completed and signed transfer form will be denied. We will not accept transfers over the phone.
Please be aware however that all transfers are done at the discretion of the registration heads, so they are not guaranteed. Any transfer request that does not have the signed transfer form will be denied outright.
Please be aware however that all transfers are done at the discretion of the registration heads, so they are not guaranteed. Any transfer request that does not have the signed transfer form will be denied outright.
Press/Media Passes
We do not offer any type of a press/media badge for a free or reduced price. If you are interested in attending and wish to get the lowest rate available, please register early.
Day Passes
We keep registration simple. As such, we do not offer any type of day pass. Therefore, if you are interested in attending, please register early and save. The standard membership provides access for the entire convention weekend.
Lost Badge Policy
This policy is in the process of being re-written. Stay tuned for more info.
Group Registration
Any group of registrants may submit their registrations together in a single registration packet with a single check.
Qualifying your Group for the School Discount:
Your registration packet must contain at least 10 members, and additional members may not be added later. It must also include a letter written and signed by the school principal, student activities coordinator, or club sponsor recognizing the group as a part of an officially recognized school organization. The discount is $5 off the individual pre-registration rate at the time of mailing for each member of the group. This discount may NOT be applied to sponsorships or t-shirt pre-purchases.
All groups must fill out the Group Contact Information and List of Group Registrants forms. Any group that fails to include both will not be able to pick up their badges as a group, and must pick them up individually through the general registration line. In addition to the group leader, you may specify one other authorized person or chaperone to pick up the group badges. The leader and chaperone (is specified) must be at least 18 years of age and will be held responsible for the behavior of the group members, along with briefing them with convention policies. Only the group leader and/or chaperone (if specified) may sign for and pick up the group badges. A valid government issued photo ID is required to be shown before badges will be issued.
We reserve the right to not process group packets that don't follow the rules.
Qualifying your Group for the School Discount:
Your registration packet must contain at least 10 members, and additional members may not be added later. It must also include a letter written and signed by the school principal, student activities coordinator, or club sponsor recognizing the group as a part of an officially recognized school organization. The discount is $5 off the individual pre-registration rate at the time of mailing for each member of the group. This discount may NOT be applied to sponsorships or t-shirt pre-purchases.
All groups must fill out the Group Contact Information and List of Group Registrants forms. Any group that fails to include both will not be able to pick up their badges as a group, and must pick them up individually through the general registration line. In addition to the group leader, you may specify one other authorized person or chaperone to pick up the group badges. The leader and chaperone (is specified) must be at least 18 years of age and will be held responsible for the behavior of the group members, along with briefing them with convention policies. Only the group leader and/or chaperone (if specified) may sign for and pick up the group badges. A valid government issued photo ID is required to be shown before badges will be issued.
We reserve the right to not process group packets that don't follow the rules.
Sponsorships
Sponsorships offer a few more perks than the standard membership. Some of these perks may include:
- Full Weekend Registration
- An Anime Detour T-shirt
- Priority Cosplay and special event seating
- Access to our Hospitality Suite
- Early access to Dealer's Room (about 30 minutes)
- Invited to special reception or brunch with Guests of Honor
- A copy of last year's Cosplay Competition or Anime Detour DVD (if produced)
- Our thanks for your support, and hopefully names listed in the programming book
Badge Name Guidelines
You may choose anything that is appropriate (as defined by the co-heads of registration) and is reasonable length. You may NOT use Kanji or anything obscene, remember this is a family con. We reserve the right to shorten long badge names as necessary to fit on the layouts of the badges.
If you have a question on whether a badge name is appropriate or not, you may contact the registration department.
If you have a question on whether a badge name is appropriate or not, you may contact the registration department.
Picking up your Badge
You will pick up your badge at the convention. We do not ship badges out ahead of time. Only the person whose name appears on the registration may pick up their badge. You may not pick up another person's badge, even if you have their ID. Government issued photo ID is required for anyone picking up an adult badge, otherwise we will issue you a minor badge. For security reasons, we reserve the right not to issue a badge to someone that does not have their ID and cannot prove who they say they are.
Remember that only the person's whose name appears on the registration can pick up their badge. Exception: Parents may pick up and sign for their children's badge provided that their last names are the same and the children's badges are minor badges.
From time to time, there are issues where a person cannot find their name in the sign in books. This is why we advise you to bring proof of payment (email receipt, copy of bank statement, cancelled check, along with a copy of their registration form) to the convention with them. If we cannot find your name in our database and you cannot provide proof that you have paid, we will not issue you a badge.
Remember that only the person's whose name appears on the registration can pick up their badge. Exception: Parents may pick up and sign for their children's badge provided that their last names are the same and the children's badges are minor badges.
From time to time, there are issues where a person cannot find their name in the sign in books. This is why we advise you to bring proof of payment (email receipt, copy of bank statement, cancelled check, along with a copy of their registration form) to the convention with them. If we cannot find your name in our database and you cannot provide proof that you have paid, we will not issue you a badge.
- Pre registered individuals will pick up their badges individually from the general pick-up line
- Groups: The group leader or authorized person/chaperone must sign for and pick up the group badges. These will be available at the help desk/special badge pickup table. If your group did not provide a contact sheet with the group registration packet, then the group badges will be available for individual pickup from the general line.
- Sponsors will be able to pick up their badges from the help desk/special badge pickup table.
- Dealers will pick up their badges from the dealer room/merchandising head in the Dealer's room.
The Registration Form
Each person attending must completely fill out an individual registration form. Please print clearly, or better yet, you can fill out the form right in your browser and print it out. Anime Detour is not responsible for any incorrect information due to illegible handwriting or incomplete forms.
We reserve the right to return incomplete forms to sender for correction. The registration staff is busy enough as it is, it's not their job to track people down for missing information.
We reserve the right to return incomplete forms to sender for correction. The registration staff is busy enough as it is, it's not their job to track people down for missing information.
Do I Need to Register?
Everyone who intends to enter con space is required to be registered and have their badge visible. This includes (but not limited to) areas such as the dealer's room, panels, consuite, and programming rooms. There are badge checkers in each area that check to make sure every attendee has their badge visible and to deny access to people who don't.
Anyone who wishes to volunteer must register for the convention. Signing up to volunteer does not automatically register you for the convention or entitle you to a free membership.
Anyone who wishes to volunteer must register for the convention. Signing up to volunteer does not automatically register you for the convention or entitle you to a free membership.
Am I Registered? (Confirmation Policy)
We do not send out confirmations as we process registrations. If you have registered online, you will receive an email receipt at the email address you provided during registration. This will serve as your confirmation and receipt. If you registered by mail, your cancelled check and/or bank statement is your confirmation. In either instance, we advise you to bring a copy of your receipt with you to the convention in the instance there are any issues.
You can also contact the registration department directly by email and they can check the database. We ask however that you wait at least one month after you have sent in your registration before emailing the department.
You can also contact the registration department directly by email and they can check the database. We ask however that you wait at least one month after you have sent in your registration before emailing the department.
Online Registration System
Our online system accepts most major credit cards. Our card processing system checks the billing addresses of all credit cards. What does this mean? You must enter the exact billing address of the card you are using when you are checking out or the transaction will be denied.
If you get errors when checking out, there might be duplicate charges that appear on your account. These are temporary and will be reversed after three business days or so. If they do not, contact the registration department for further assistance.
VISA/Mastercard/AMEX Gift Cards:
You may use these to pay for your registration provided that you have a valid address on file with the card issuer for the card. If not, you will not be able to use it, as our system checks billing addresses. The procedure for setting up an address for one of these cards varies and we cannot assist you with it. We do not accept PayPal.
If you get errors when checking out, there might be duplicate charges that appear on your account. These are temporary and will be reversed after three business days or so. If they do not, contact the registration department for further assistance.
VISA/Mastercard/AMEX Gift Cards:
You may use these to pay for your registration provided that you have a valid address on file with the card issuer for the card. If not, you will not be able to use it, as our system checks billing addresses. The procedure for setting up an address for one of these cards varies and we cannot assist you with it. We do not accept PayPal.
Common Courtesy / Convention Rules
Every attendee is to abide by the convention rules and treat every attendee, staff member, volunteer, guest with respect. Anime Detour staff reserves the right to revoke your membership at any time for any reason.
